Privacy Policy

Last updated: 16th January 2026

Skill Flow Hospitality is committed to protecting the privacy and personal data of all users, candidates, and partners who interact with our website and recruitment services. This Privacy Policy explains how we collect, use, store, share, and protect personal information in line with ethical recruitment practices and applicable data protection principles.

By accessing this website, submitting an application, or uploading personal information, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Skill Flow Hospitality is a hospitality recruitment and workforce deployment company connecting skilled hospitality professionals from East Africa with hotels, restaurants, resorts, cruise lines, and hospitality groups across the GCC and Kingdom of Saudi Arabia (KSA).

We operate end-to-end recruitment services, including candidate sourcing, screening, skills assessment, compliance processing, documentation support, deployment, and post-placement assistance.

2. Information We Collect

We may collect and process the following categories of personal data:

a) Candidate Information
  • Full name, date of birth, gender, nationality

  • Contact details (email address, phone number)

  • CVs, resumes, and employment history

  • Educational qualifications and professional certifications

  • Skills, language proficiency, and work experience

  • Passport details and identification documents (where required)

  • Medical and police clearance documents (where legally required)

b) Website Usage Information
  • IP address and browser information

  • Pages visited and interactions on the website

  • Form submissions and uploaded documents

3. How We Use Your Information

Personal information collected is used strictly for recruitment and workforce deployment purposes, including:

  • Reviewing and assessing candidate suitability for hospitality roles

  • Matching candidates with potential employers

  • Verifying qualifications, experience, and documentation

  • Managing compliance with GCC/KSA labor and immigration requirements

  • Communicating recruitment updates and opportunities

  • Improving website functionality and user experience

We do not sell or misuse personal data for marketing or unrelated purposes.

4. Legal Basis for Processing

Skill Flow Hospitality processes personal data based on:

  • Candidate consent provided during application

  • Legitimate interest in providing recruitment services

  • Legal and regulatory obligations related to international employment

Candidates may withdraw consent at any time by contacting us in writing.

5. Data Sharing & Disclosure

Personal data may be shared only with:

  • Verified hospitality employers for recruitment consideration

  • Government or regulatory authorities where legally required

  • Authorized partners involved in recruitment, compliance, or deployment processes

We ensure that all third parties handle personal data responsibly and only for approved recruitment purposes.

6. Data Storage & Security

We take appropriate technical and organizational measures to protect personal data, including:

  • Secure servers and access controls

  • Restricted access to authorized personnel only

  • Secure handling of uploaded documents

Personal data is retained only for as long as necessary to fulfill recruitment and legal requirements.

7. Candidate Rights

Candidates and users have the right to:

  • Request access to their personal data

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal data (subject to legal obligations)

  • Withdraw consent for data processing

Requests can be made by contacting Skill Flow Hospitality using the details below.

8. Cookies & Tracking

This website may use cookies or similar technologies to improve functionality and user experience. Cookies do not collect sensitive personal data.

Users may adjust browser settings to disable cookies; however, this may affect website functionality.

9. International Data Transfers

Due to the international nature of recruitment, personal data may be transferred across borders for employer review, compliance processing, and deployment purposes. Such transfers are conducted with appropriate safeguards in place.

10. Third-Party Websites

This website may contain links to third-party websites. Skill Flow Hospitality is not responsible for the privacy practices or content of external websites.

11. Policy Updates

Skill Flow Hospitality reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Continued use of the website constitutes acceptance of the updated policy.

12. Contact Information

For questions, data access requests, or privacy concerns, please contact:

Skill Flow Hospitality
Email: support@skillflowhospitality.com

By using this website, you acknowledge that you have read and understood this Privacy Policy.