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Night Auditor

Position Overview

The Night Auditor is responsible for overnight front desk operations and daily financial reconciliation of the hotel. This role ensures accurate accounting of all transactions, smooth guest service during night hours, and compliance with UAE hospitality standards and hotel policies.
Department: Front Office / Finance
Reports To: Front Office Manager / Finance Manager

Key Responsibilities

Front Office Operations
  • Manage front desk operations during the night shift
  • Handle guest check-ins, check-outs, and room assignments
  • Respond to guest requests, complaints, and emergencies professionally
  • Maintain guest records and ensure data accuracy in the PMS
  • Coordinate with security and housekeeping during night operations
Night Audit & Financial Duties
  • Perform daily night audit procedures and balance all hotel transactions
  • Reconcile room charges, cash, credit cards, and city ledger accounts
  • Prepare and distribute daily revenue and occupancy reports
  • Verify postings from all revenue outlets (F&B, spa, laundry, etc.)
  • Close the business day in the Property Management System (PMS)
Compliance & Controls
  • Ensure compliance with hotel SOPs, UAE audit standards, and internal controls
  • Secure cash floats, deposits, and sensitive financial documents
  • Report discrepancies, variances, or irregularities to management
  • Follow UAE data protection and confidentiality standards

Qualifications & Requirements

  • Diploma or Bachelor’s degree in Hospitality Management, Accounting, or Finance preferred
  • Minimum 1–2 years’ experience as a Night Auditor or Front Office Associate in a hotel
  • Experience with hotel PMS (Opera, Protel, IDS, or similar systems)
  • Basic knowledge of accounting principles and revenue reporting
  • Previous GCC or UAE hotel experience is an advantage
Skills & Competencies
  • Strong numerical and analytical skills
  • High attention to detail and accuracy
  • Ability to work independently during night shifts
  • Excellent communication and guest service skills
  • Good command of English (Arabic is an advantage)
  • Basic computer skills (MS Excel, reporting tools)
Professional & Cultural Standards
  • Professional appearance and grooming as per hotel standards
  • Respect for UAE cultural values and workplace conduct
  • Ability to maintain confidentiality and discretion
  • Willingness to work night shifts, weekends, and public holidays
Medical & Legal Requirements
  • Medically fit as per UAE employment regulations
  • Eligible for UAE employment visa
  • Able to provide police clearance if required by employer
Salary & Benefits
  • Competitive monthly salary (based on experience and hotel classification)
  • Accommodation or accommodation allowance
  • Duty meals
  • Medical insurance
  • Annual leave and air ticket as per the UAE Labour Law
  • Service charge (where applicable)
Working Hours
  • Night shift (typically 10:00 PM – 7:00 AM, subject to hotel policy)
  • As per the UAE Labour Law for working hours and overtime
Contract Type
  • Limited Contract (as per UAE Labour Law)
Optional Note for Overseas Recruitment Candidates recruited from overseas must meet UAE qualification equivalency and be familiar with internationally recognized PMS systems.