Terms & Conditions

Last updated: 16th January 2026

Welcome to the Skill Flow Hospitality website. By accessing or using this website, submitting an application, uploading documents, or engaging with our recruitment services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. About Skill Flow Hospitality

Skill Flow Hospitality is a hospitality recruitment and workforce deployment company connecting skilled hospitality professionals from East Africa with hotels, restaurants, resorts, cruise lines, and hospitality groups across the GCC and Kingdom of Saudi Arabia (KSA).

Our services cover the full recruitment lifecycle, including candidate sourcing, screening, skills assessment, compliance verification, documentation support, deployment coordination, and post-placement support.

2. Scope of Website Use

This website is provided for informational and recruitment purposes only. Users may:

  • View job opportunities and company information

  • Submit applications and upload CVs and supporting documents

  • Contact Skill Flow Hospitality for recruitment-related inquiries

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Submit false, misleading, or incomplete information

  • Attempt to gain unauthorized access to website systems or data

  • Copy, reproduce, or misuse website content without written permission

3. Candidate Applications

By submitting an application through this website, you confirm that:

  • All information provided is accurate, complete, and truthful

  • You have the legal right to work internationally, subject to visa approval

  • You consent to Skill Flow Hospitality reviewing, storing, and sharing your information with potential employers for recruitment purposes

Submission of an application does not guarantee job placement, interview selection, or deployment.

4. Recruitment Process & No Guarantee of Employment

Skill Flow Hospitality operates as a recruitment and workforce deployment facilitator. Final hiring decisions are made by the employer.

We do not guarantee:

  • Employment placement

  • Interview invitations

  • Visa approval or contract issuance

  • Duration of employment beyond agreed contracts

All offers of employment are subject to employer approval, medical fitness, background checks, and compliance with GCC/KSA labor and immigration regulations.

5. Ethical Recruitment & Fees

Skill Flow Hospitality follows ethical recruitment principles.

  • Any costs related to medical tests, visas, travel, or documentation will be clearly communicated where applicable

  • Any third-party costs are subject to official receipts and employer or regulatory requirements

6. Documentation & Compliance

Candidates may be required to submit personal documents including, but not limited to:

  • Identification documents

  • Educational and professional certificates

  • Employment references

  • Medical and police clearance documents

You agree that:

  • Documents provided are authentic and verifiable

  • Skill Flow Hospitality may verify documents with issuing authorities where required

  • Failure to provide accurate documentation may result in disqualification

7. Data Protection & Privacy

Skill Flow Hospitality is committed to protecting personal data.

Information collected through this website is used solely for recruitment, compliance, and workforce deployment purposes. Personal data may be shared with:

  • Verified hospitality employers

  • Government or regulatory authorities (where legally required)

  • Authorized partners involved in recruitment and deployment

For full details, please refer to our Privacy Policy.

8. Employer Engagement

Employers using this website acknowledge that:

  • Candidate profiles are presented based on available information and assessments

  • Skill Flow Hospitality conducts structured screening but does not replace employer interviews

  • Workforce deployment timelines depend on compliance, documentation, and regulatory approvals

9. Limitation of Liability

Skill Flow Hospitality shall not be liable for:

  • Employment decisions made by employers

  • Visa denials or immigration delays

  • Loss of employment due to employer operational changes

  • Technical issues affecting website access or submissions

The website and its content are provided on an “as is” basis without warranties of any kind.

10. Intellectual Property

All website content, including text, branding, logos, and materials, is the property of Skill Flow Hospitality unless otherwise stated.

Unauthorized use, reproduction, or distribution of content is prohibited.

11. Application Fees and Payment Terms

By submitting an application on this website, you acknowledge and agree to the following financial terms:

  • Mandatory Fee: An administrative fee of KES 25,000 is required to process your application.

  • Non-Refundable: This fee covers the cost of administrative screening, profile creation, and eligibility verification. It is strictly non-refundable, regardless of whether your application is successful or declined.

  • Payment Process: You will be prompted to complete this payment via our secure payment processor (M-Pesa or Card) immediately after submitting your application details.

  • Processing Condition: Applications are not considered “received” or “active” until full payment is confirmed. Unpaid applications will be automatically discarded or kept pending and will not be reviewed by our recruitment team.

12. Third-Party Links

This website may contain links to third-party websites for informational purposes. Skill Flow Hospitality is not responsible for the content, security, or practices of external websites.

13. Changes to Terms & Conditions

Skill Flow Hospitality reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

14. Governing Law

These Terms and Conditions are governed by applicable laws and regulations relevant to Skill Flow Hospitality’s operations and international recruitment activities.

15. Contact Information

For questions regarding these Terms and Conditions, please contact:

Skill Flow Hospitality
Email: support@skillflowhospitality.com

By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions.