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Laundry Attendant / Laundry Assistant
Full-time / Permanent
UAE / GCC (Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, KSA, Qatar, Bahrain, Oman)
Position Overview
The Laundry Attendant is responsible for collecting, sorting, washing, drying, ironing, folding, and delivering linen and guest clothing in a timely and professional manner. The role ensures high standards of cleanliness, hygiene, and presentation, consistent with UAE/GCC hospitality standards.
Department: Housekeeping / Laundry / Facilities
Reports To: Laundry Supervisor / Executive Housekeeper / Laundry Manager
Key Responsibilities
Laundry Operations
Collect linen, uniforms, and guest clothing for laundry service.
Sort laundry items by type, color, and washing instructions.
Operate washing machines, dryers, and ironing equipment safely and efficiently.
Treat stains, delicate items, and special garments according to standard procedures.
Fold, press, and package clean linen and guest laundry.
Deliver cleaned and pressed linen or clothing to designated areas on time.
Hygiene & Safety
Maintain high standards of cleanliness in laundry rooms and work areas.
Follow chemical handling and safety guidelines, including proper use of detergents and cleaning agents.
Comply with HACCP, fire safety, and occupational health requirements.
Report any equipment faults, maintenance needs, or safety hazards to supervisors.
Inventory & Equipment Management
Monitor laundry supplies (detergents, softeners, chemicals) and report stock shortages.
Maintain laundry equipment in good working condition, perform basic cleaning and preventive checks.
Assist in inventory counts of linen, uniforms, and supplies.
Guest Service
Handle guest laundry and personal items with care and discretion.
Ensure items are returned in excellent condition and on time.
Respond politely and professionally to guest requests or special instructions.
Teamwork & Coordination
Coordinate with Housekeeping, Front Office, and F&B teams for timely laundry services.
Support other housekeeping duties when necessary.
Attend team briefings and training sessions as required.
Qualifications & Requirements
Education
High school diploma or equivalent preferred; vocational training in laundry operations is a plus.
Experience
1–2 years of experience in a hotel, resort, or commercial laundry environment preferred.
Familiarity with commercial laundry equipment and processes.
Skills & Competencies
Knowledge of laundry machines, ironing techniques, and stain removal.
Basic understanding of cleaning chemicals and safe handling procedures.
Ability to work efficiently and manage multiple tasks.
Attention to detail and quality in handling linen and garments.
Physical stamina to stand, lift, and carry laundry loads for extended periods.
Language
Basic English communication skills required; Arabic is an advantage.
Personal Attributes
Honest, reliable, and punctual.
Friendly, courteous, and guest-focused.
Ability to follow instructions and work as part of a team.
Flexible to work shifts, weekends, and public holidays.
Work Conditions
Shift-based work, including early mornings, evenings, and weekends.
Physically demanding role involving standing, lifting, bending, and handling wet or heavy linen.
Typical UAE/GCC Benefits
Competitive tax-free salary depending on experience.
Employment visa and medical insurance as per UAE/GCC labour laws.
Accommodation and transport allowance (employer-dependent).
Annual leave and end-of-service benefits.
Career progression within housekeeping or laundry departments.
